DLO End-User License Agreement
This is a legally binding agreement between you (either an individual or a single entity), referred to herein as “YOU”, and DLO Europa SL, DLO Costa Rica SA and DLO Corp. referred to herein as “DLO”. These software applications entitled “DLO” and all documents and materials included in it are referred to herein as the “SOFTWARE”, the “DOCUMENTS” or the “APPLICATIONS”. Installing, opening, signing up, logging in, or using all or any portion of this web-based software indicates your acceptance of all the terms and conditions of this End-User License Agreement referred to herein as “EULA” and that this agreement is equivalent to a written agreement signed by you. By selecting the box “I AGREE” or performing a similar electronic function, such as Signing Up to a Free Trial, or Purchasing this product, you are providing your acceptance of the terms of this agreement. This agreement is enforceable against you and any legal entity that obtained the web-based software and on whose behalf, it is used. If you do not agree to the terms of this agreement, please do not use this software.
IT IS ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THIS WEB-BASED SOFTWARE OR THE DOCUMENTS IN HARD COPY, DIGITAL FORM OR ANY OTHER MEDIUM WHETHER EXISTING OR NOT YET EXISTING, EXCEPT AS SPECIFICALLY PERMITTED BELOW.
The use of this web-based software is governed by the terms and conditions set forth herein. Please read them carefully. This EULA is applicable to all the Documents included in the Software and to the Software in its whole part. You are deemed to have read, understood, and accepted the terms of this EULA when you install or use the Software.
1. Payment terms
DLO APPLICATIONS are sold as a Software-as-a-Service (SaaS) and requires Clients to have a valid membership subscription. We accept payments with Credit Cards and Visa and Mastercard Debit Cards. Your subscription will renew automatically at the end of the subscription term unless you opt-out from automatic renewal or cancel your membership. You can update your payment method, manage your subscription or cancel it at any time by visiting the Billing page under your user account.
By purchasing this software, you agreed to enroll you in our automatic renewal service. This keeps your products up and running, automatically charging then-current renewal fees to your payment method on file, with no further action on your part.
1.a. Account cancellation policy
Once a user submits a request for cancellation, no additional charges will be made. However, no refunds are provided upon cancellation. If you cancel before an upcoming renewal date, you will have access to your Account through the end of the current month or year depending on the subscription.
1.b. Cancellation of automatic renewal
Monthly or annual subscriptions purchased through the DLO Store will renew automatically at the end of the term. Your credit card is charged at the end of each subscription period and a renewal confirmation notice is sent to the account administrator’s email address. Notifications of upcoming renewal is sent to the account administrator’s email address 21 days before renewal. If you wish to turn off the automated renewal, you can do so any time from your online account under My Account/Billing.
1.c. Free trial
DLO offers a free trial version for WEB-BASED APPLICATIONS. We do not request credit card information when signing up to the free trial. The free trial allows anyone to view the whole content of the software. The free trial, however, does not allow you to Download, Export, Print or to Cut/Copy/Paste/Save the templates. You need to purchase and activate the software in order to be able to fully download and customize the applications.
1.d. Failed renewal & account suspension
If your credit card on file is closed or expired, or if for any reason, a charge is rejected, you will be requested to update your Billing Information and supply a new payment to keep your account active. If a charge is rejected, your access to the Business-in-a-Box software will be suspended until you update your account information, and the payment is successful.
2. Limited license
You are granted a limited, non-exclusive license to install the Software on one individual device for your own use provided that such device does not render the Software accessible to other users through local or Internet networks or other methods. Only the individual that installed the Software, as indicated by the user information provided when installing the Software, will have the license to use the Documents. Use by any other person, company, affiliate, corporation, Limited Liability Company, trust, or other separate legal entity will require a separate license. This includes companies that may be affiliated to you by ownership or otherwise. The license granted herein shall remain in effect perpetually but shall terminate upon your use of the Software beyond the scope licensed herein or upon your violation of any term or condition hereof. All protections with which DLO is provided under this EULA shall survive the termination of your license to use the Software.
3. Proprietary rights
DLO and its suppliers retain all title, ownership, and intellectual property rights in the Software, including but not limited to all supporting documentation, files, marketing material, images, multimedia and applets. The Software is protected by copyright and other intellectual property laws and by international treaties. The Software may include security measures designed to control access and prevent unauthorized copying and use. You agree not to interfere with any such security components. DLO permits you to download, install, use, or otherwise benefit from the functionality or intellectual property of the Software only in accordance with the terms of this EULA. Use of third-party material included in the Software may be subject to the terms and conditions typically found in the party’s own license agreement.
4. Confidentiality
Each party agrees that it shall not disclose to any third party any information concerning the customers, trade secrets, methods, processes, or procedures or any other confidential, financial, or business information of the other party which it learns during its performance of this EULA, without the prior written consent of such other party. This obligation shall survive the cancellation or other termination of this EULA. The Software contains trade secrets and proprietary know-how that belong to DLO and it is being made available to you in strict confidence. ANY USE OR DISCLOSURE OF THE SOFTWARE, OR OF ITS ALGORITHMS, PROTOCOLS OR INTERFACES, OTHER THAN IN STRICT ACCORDANCE WITH THIS EULA, MAY BE ACTIONABLE AS A VIOLATION OF DLO’S TRADE SECRET RIGHTS.
5. Non-transfer of rights
You may not rent, lease, sell, sublicense, assign or transfer your rights in the software, or authorize any portion of the software to be copied onto another individual or legal entity’s computer.
6. Restrictions
You may not:
- (i) modify or create any derivative works of the Software or documentation, including customization, any modifications or enhancements, translation or localization without DLO’s express written consent.
- (ii) reverse engineer, decompile, disassemble, make or otherwise attempt to derive the source code of the Software, or the underlying ideas or algorithms of the Software.
- (iii) attempt to gain unauthorized access to Documents, DLO servers or any other service, account, computer system or network associated with the Software or with DLO, its affiliates, agents, partners and customers;
- (iv) remove or alter any trademark, logo, copyright or other proprietary notices or symbols in the Software.
- (v) block, disable, or otherwise affect any advertising, banner window, tab, link to websites and services, or other features that are part of the Software.
- (vi) incorporate, integrate or otherwise include the Software or any portion thereof into any software, program or product.
- (vii) provide false information when registering the Software.
- (viii) digitally transmit or make available the Software or its content through local networks, intranets, extranets, FTP, online discussion boards, forums, list-serve, peer-to-peer networks or technologies, newsgroups, bulletin boards, or any other mode of shared communication system, or place the Software onto a server so that it is accessible via a public network such as the Internet.
- (ix) use the Software in any way that violates this EULA or any law.
- (x) authorize or assist any third party to do any of the things described in this section.
7. Publicity
You shall not refer to the existence of this EULA in any press release, website, advertising or any publicly distributed or accessible material, without the prior written consent of DLO.
8. Additional features & content
Certain portions of the Software may be locked or unavailable in the free version. In order to upgrade the Software or use additional content and features you must
- (i) install the free version,
- (ii) provide valid registration information and
- (iii) pay a fee to obtain a valid Software license key. All Software license key holders are subject to the terms and conditions of this EULA.
9. Software license key
Certain features or content of the Software may require the purchase of a Software license key. You agree not to attempt to, and not to, control, disable, modify, or remove any component of the Software license key protection system. You also agree not to access, attempt to access, copy, share or distribute the license key for any purpose.
10. Software updates
The Software is configured to automatically check for updates. By using the Software, you consent to receiving software updates, modifications, and/or patches that address issues such as security, interoperability, and performance. Your use of the updates shall be governed by this EULA unless you are asked to agree to a new EULA at the time of download or installation.
11. Privacy
- PERSONAL INFORMATION. During the installation process, or at some time thereafter, you may be asked to provide certain information that will be used to personalize certain Documents, send you DLO information via email or mail, and customize some information presented to you through the Software. For example, you may be asked for your state/province/country, which could be used by the Software to provide you with locally relevant Documents and/or related products. All personal and billing information is transmitted using the secure SSL protocol. Both personal and non-personal information collected by the Software is safeguarded according to the highest privacy and data protection standards adopted worldwide and will not be shared or given without your consent as described in our Privacy Policy (available at https://dlocorp.com/privacy-policy/).
12. Limitation of liability
EXCEPT AS REQUIRED BY LAW, DLO AND ITS EMPLOYEES, DIRECTORS, LICENSORS, CONTRIBUTORS AND AGENTS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO THIS EULA OR THE USE OF OR INABILITY TO USE THE SOFTWARE, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, AND COMPUTER FAILURE OR MALFUNCTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH SUCH CLAIM IS BASED. DLO’S LIABILITY UNDER THIS EULA IS LIMITED TO REPLACEMENT OF A CD-ROM CONTAINING THE SOFTWARE AND WILL NOT EXCEED FIVE DOLLARS (US$5.00).
13. Disclaimer of warranty.
YOU ACCEPT THE SOFTWARE “AS IS” AND WITH ALL FAULTS (IF ANY). DLO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DLO MAKES NO WARRANTY OR REPRESENTATIONS WHATSOEVER REGARDING THE CONTENT OF THE DOCUMENTS AND YOUR USE OF THE DOCUMENTS, OR THE SUITABILITY OF THE DOCUMENTS TO MEET YOUR SPECIFIC NEEDS. THE DOCUMENTS ARE DETAILED, BUT GENERIC IN FORM. THERE MAY BE LAWS APPLICABLE IN YOUR STATE/PROVINCE/COUNTRY THAT NEED TO BE ADDRESSED IN ANY FINAL DOCUMENT. YOU ARE STRONGLY URGED TO OBTAIN COMPETENT LEGAL COUNSEL TO REVIEW THE DOCUMENTS YOU CREATE USING THE SOFTWARE AND TO ADVISE YOU ON ANY TRANSACTION IN WHICH YOU INTEND TO ENGAGE.
DLO makes no warranties with respect to the Documents as described above and as such, there should be no reason for you to bring any grievance against DLO. However, if you do bring any action, claim, suit, threat or demand against DLO, and you do not substantially prevail, you shall pay DLO’s entire attorney fees and costs attached to such action. In the same token, if DLO is forced to take legal action to enforce this EULA or any of its rights described herein or under any state or federal law, you will pay DLO’s attorney fees and costs.
16. Violations of this EULA
DLO reserves all rights not specifically granted to you above. DLO will have the right to proceed against you in the event that you infringe against DLO’s rights. Any use not within the precise scope of the license set forth herein will be considered an infringement. You acknowledge and agree that DLO’s damages in the event of your violation of this EULA will be substantial and that DLO will suffer irreparable harm in such event. As such, DLO shall have the right to obtain equitable remedies, including but not limited to recovery of damages, obtaining injunctions, recovering statutory damages, recovering attorney fees, and any other available legal remedy.
14. Termination
DLO shall have the sole and exclusive right to immediately terminate this EULA and suspend your license to use the Software should you fail to perform any obligation required under this EULA, engage in activity that DLO deems harmful to its well-being or if you become bankrupt or insolvent. This EULA takes effect upon your installation of the Software and remains effective until terminated. Upon termination of this EULA by DLO, you shall return to DLO the original and all copies of the Software and Documents including partial copies and modifications.
15. Waiver & severability
DLO’s waiver of any breach of this EULA shall not constitute an amendment to this EULA or DLO’s waiver of subsequent breaches. If any part of this EULA is found void and unenforceable, it will not affect the validity of the balance of this EULA, which will remain valid and enforceable according to its terms.
16. Restricted rights legend for governmental use.
DLO in its whole, like any Software, Documents, or other information that is downloaded through accessing DLO’s website, partner websites and download sites for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1 (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software–Restricted Rights at 48 CFR 52.227-19, as applicable.
17. Electronic notices
You consent that DLO may provide you with information and notices regarding the Software and DLO via the email address you designate when installing the Software or thereafter. DLO may provide notices to you via (i) email if you have provided DLO with a valid email address, or (ii) by posting the notice on the DLO website or the Software download site which DLO owns and operates. You may withdraw your consent for electronic notices.
18. Amendments
DLO reserves the right to unilaterally amend all offers, pricing terms or other matters pertaining to the Software, DLO’s website or this EULA. No course of dealing or trade usage shall be deemed to amend the terms of this EULA.
19. Governing law
This EULA shall be governed by and construed under the laws of the State of Florida. You consent and agree that all legal proceedings relating to the subject matter of this EULA shall be maintained in courts sitting within the State of Florida, and that jurisdiction and venue for such proceedings shall lie exclusively with such courts.
20. Complete agreement
This is the entire EULA between DLO and you relating to the Software and it supersedes any prior representations, discussions, undertakings, warranties, communications or advertising relating to the Software.
21. Questions or Comments
If you have questions regarding DLO’s Terms of Use, please contact us. You may review DLO’s Privacy Policy, Cookie Policy or Refund Policy.
