Política de Privacidad
Protecting your privacy is important to us
DLO Europa SL, DLO Costa Rica SA and DLO Corp (hereinafter, “DLO”) are strongly committed to protecting your privacy and complying with your choices. Both personal and non-información personal collected is safeguarded according to the highest privacy and protección de datos standards adopted en todo el mundo.
- Your information will not be shared, rented, or sold to any tercero.
- Utilizamos state-of-the-art seguridad measures to protect your information from unauthorized users.
- We give you the possibility to control the information that you shared with us (opt-out)
1. Notice
Haremos clearly inform you when information that personally identifies you (“información personal”) is asked for and you will have the choice to provide it or not. Generally, this information is requested when you install DLO aplicaciones and subscribe to product updates, newsletters or other online services.
2. Usage
Utilizamos your información personal for the following purposes:
- To provide you information that will allow you to use DLO aplicaciones
- To automatically customize aplicaciones with your information
- To alert you of software upgrades, updates, discounts, or other services from DLO
Recopilamos your email when you install the prueba gratuita to send you informational communications about the software, aplicaciones, licenses, etc. that are included in the software, such as their purpose and the best use usted puede make of them. We also collect your email to send you our promotional offers.
Podemos also collect your name, language, currency, operating system, document searched and country information for a better experiencia with DLO products.
When you place your order with us, recopilamos your email to send the product key that allows you to activate the software as well as your order receipt. We also collect your phone number in order to contact you in case these emails bounce back because of a typo in your email address and if we cannot figure out what the correct email address is.
We also contact the phone number that is provided if we suspect that the cardholder’s credit card information has been compromised, i.e. used in a fraudulent way.
We also use nuestros clientes’ email in order to notify of the release of updated versions of the software, new services or promotional offers.
The data is stored indefinitely. This allows us to provide nuestros clientes with their product key when they misplace it. The data stored is also stored for sales statistical purposes.
3. Consent
When you provide your información personal, you consent that it can be used for the above purposes and that DLO is an authorized holder of such information. If you choose not to register or provide información personal, usted puede still use our sitio web, but you will not be able to receive additional services or access certain areas that require registration. In order to use DLO aplicaciones you must activate it during or after the installation process. When you activate the software, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, usted puede contact us to express your choices at the address provided at the bottom of this page.
4. Access to Your Information
You are entitled to review the información personal you have provided us and ensure that it is accurate and current at all times. To review or update this information simply enter in the “Edit Auto-Fill Information” area of DLO or request that we send you this information.
5. Seguridad of Information
DLO is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong seguridad measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.
We guarantee that all e-commerce transactions follow the latest seguridad measures and use the best available technologies. Secure Sockets Layer (SSL) tecnología is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.
6. Qué Hacemos with the Information You Compartir
Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.
When you download or install DLO aplicaciones you are asked to provide your contact information, including a valid email address. Utilizamos this information to send you updates about DLO products, order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. Utilizamos this information only to bill you for the product(s) you ordered at that time.
Podemos on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, soporte al cliente and processing event registrations. Haremos only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.
In very rare instances DLO may disclose your información personal, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DLO or the site; (b) protect and defend the rights or property of DLO and its family of websites and properties; and (c) act in urgent circumstances to protect the personal safety of users of DLODLO, its websites, or the public.
7. How to Opt-Out
We provide users with the opportunity to opt-out from receiving updates on nuestros productos, newsletters and other communications from us. Usted puede opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.
8. Does DLO’s Política de Privacidad Apply to Linked Websites?
Our Política de Privacidad applies solely to information collected on our sitio web or through the DLO software.
The Site contains links to web sites of terceros. DLO is not responsible for the actions of these terceros, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use información personal. DLO adheres to industry recognized standards to secure any información personal in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that terceros may unlawfully intercept transmissions of información personal, or other users of the Site may misuse or abuse your información personal that they may collect from the Site.
DLO uses third-party advertising companies to serve our ads on the Site. Please review our Política de Cookies for all details. These third-party advertising companies employ cookie and 1×1 pixel .gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our sitio web and other websites but will not collect any information which can personally identify you or can be linked to you. This information can include date/time of banner ad shown, the banner ad that was shown, their cookie, and the IP address. This information can also be used for online preference marketing purposes.
If you want to prevent a third-party advertiser from collecting data, currently usted puede either visit each ad network’s web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click here for the NAI gateway opt-out site.
This site will also allow you to review the third-party advertising companies’ privacy policies.
9. Changes To This Policy
If we make changes to our Política de Privacidad, haremos post these changes here so that you are always aware of what information recopilamos, how utilizamos it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, haremos notify you by email.
10. Enforcement of Policy
If for some reason you believe DLO has not adhered to these principles, please notify us and haremos do our best to promptly make corrections.
11. Questions or Comments
If you have questions or comments about this privacy policy, please email us or write us at:
Europe, the Middle East and Africa
DLO Europa SL
Rambla de Catalunya 124 Floor 4th Oficina 3
Barcelona 08008
España
Please visit our Contacto Page
Central and South América.
DLO Costa Rica SA
Prisma Business Center. Of. 202
Escazú, Costa Rica
Please visit our Contacto Page
North America and Internacional
DLO Corp
2332 Galiano St. #206
Coral Gables, FL 33134
US
Please visit our Contacto Page
For information about how to contact DLO, please visit our contact page.
Apellido updated Jan 25, 2022